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  • One star because zero wasn't an option... Just a friendly reminder that if you hate your job and you can't "fake it til you make it" AND you're in customer service, then do us all a favor and QUIT because no one wants your attitude. Grrrr I hate to post negative stuff but my daughter and I went to the Subway at Greenway and Cotton and got the worst service ever. It was very clear to me that the two girls there (one of which appeared to be the manager) hated their jobs and each other. Neither of them smiled the entire time we were there. The one girl rang me up before she put our toppings on which was weird but whatever. Then the "manager" had to go in the back to get more guac and when she came back and was wrapping my sandwich up, she went to the register and I said "I already paid." She tells us "thanks, have a good night" with zero eye contact and no smile. (Mind you, I was willing to let all of this go.) We get all the way to the door, and she yells "did you even pay for your guac?" Oh my...now I'm heated. I say "I don't know, why don't you ask her. She rang me up." Like really, I was half way out the door, it's 75 cents, no one is trying to steal guac...coach your employee after the fact, she knew I got guac. So I walked back in and up to the register and I say "why don't you just ask her?" "Oh I'm looking it up right here." Really!!! So she shows me a receipt listing 2 turkey subs and says "is this you?" Uhhhh how the hell would I know. I said "probably." Wow wow wow, so I gave the beach a dollar and left. Like really??? I cannot believe it. I am a manager in retail and I cannot believe this woman still has a job. Learn to treat people with respect.
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