rev:text
| - I wish I could review their food...but I can't. Why you ask? Because my party never got seated!
My friend Rayna was nice to give this place 2 stars, but I can't even do that. I was so disppointed by the whole experience, especially since I was looking forward to my first Tapas experience ever. I was over the moon excited, but the service was such a let down, I don't think I would ever give it a second chance.
I am not trying to be Ms. Whinypants here. I understand the whole sitting with others at the table concept. When my two friends and I showed up for my friend's birthday party, we were greeted right away. We said that we had a party of 6 and they will be there in less than 5 minutes. The hostess explained that we could sit at the bar and wait, but she couldn't seat us until our whole party arrived. She did point out that there was seating for 6 people and she was going to reserve it for us, but she couldn't hold it until the whole party arrived.
Well, while we were waiting, a couple walked in and asked to be seated. There were other places for them to be seated....but she chose to seat them at our "reserved" spot. After that, while we were still standing there, she ignored us. Didn't explain to us that she had to seat them there or anything. We were just completely ignored. Even when she noticed that another person in our party arrived. An explanation would have been nice.
We thought it was unprofessional and lost the customer service appeal altogher. We felt like she chose 2 people or 6.
So we left and decided to have a fantasic experience at Barrio Cafe....review coming soon!
|