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http://data.yelp.com/Review/id/ERCeM94Cc1pI6gQBxtH2Iw
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An Entity of Type :
rev:Review
, within Data Space :
foodie-cloud.org, foodie-cloud.org
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Type:
rev:Review
New Facet based on Instances of this Class
Attributes
Values
type
rev:Review
dateCreated
2017-12-20 00:00:00
(
xsd:dateTime
)
itemReviewed
Southern Rail
http://www.openvoc.eu/poi#funnyReviews
0
(
xsd:int
)
rev:rating
1
(
xsd:int
)
http://www.openvoc.eu/poi#usefulReviews
3
(
xsd:int
)
rev:text
I wanted to love this place so much, we came for the $25 bourbon and barbecue deal which comes with 2 glasses of bourbon and a plate of food. My fiancé and I ordered a glass of bourbon each which took 20 minutes to come, but whatever. Our friends we were sitting with ordered another round of drinks and our server mistakenly brought us another round of drinks for the table, which we sent back as we didn't order them. Our server came back to the table with the drinks and said we should just take the drinks as they are included in our barbecue platter and won't be extra. We accepted this even though we didn't order or want the drinks. The check comes and we have an $81 bill, rather than $25. We questioned this and our server said that he charged us for all our drinks and said he would fix it. Instead of fixing the issue he took off two drinks and left two drinks on our tab, saying our deal only came with two drinks instead of four and he needed to charge us for the two drinks we did not order and actually returned originally. We asked to speak to a manager who was honestly the most incompetent person I have ever encountered in the restaurant industry. He literally told us it wasn't his problem that his server didn't understand the dinner deal and went so far as to insult us, stating "well this is how simple math works in our restaurant" and "so you guys are just trying to get free drinks" after our friend who had the same bill mistake very nicely explained the confusion. I can't even believe this moron has a job at all, let alone a job in customer service. Our server Aaron was the only redeeming part of this experience, I am still in disbelief this manager decided to insult our party of six instead of just apologizing and fixing the issue. It took over an hour for us to actually pay our bill. Run far away
http://www.openvoc.eu/poi#coolReviews
0
(
xsd:int
)
rev:reviewer
Paloma
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