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  • Horrible company. I saw the $79 special for 5 rooms cleaned, but then when the technician (Damien) showed up he spent 30 minutes of my time trying to up sale and charge me $580. I said I'd like to stick to the $79 and Damien then said that he could get the stains out and do the hallway for a total price of $100, and he said that my carpets would be at least 75% cleaner. I went outside while he "cleaned the carpets" and 30 minutes later I saw he was packing up his equipment, which I thought that was rather fast for 5 rooms. When I went inside to look at the carpets Damien had turned all the lights off, and when I went to turn them on I noticed that he had actually in plugged all my light sources. When I got the lights on I noticed that my carpets did not even look 1% cleaner and they were soaking wet. Damien told me to call his supervisor Jamie. I called him and he was very unprofessional and has clearly never had any educational training. He offered to send someone back to clean my carpets for more money, but I declined. My carpets remained soaking wet for about 36 hours. I filed a claim against them to get my money back and was successful, since they did not provide me with the service I paid for. I recommend you do the same if they have scammed you as well.
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