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  • Pinnacle Nissan: Why People Hate Car Dealers What the hell is up with car salesmen? Do the stereotypical 'Glengarry Glen Ross' hyper-agressive sales tactics they employ really work on people? Walked in to Pinnacle Nissan recently to look at a 350Z they had advertised. At first they claimed it was sold but they had another one - which turned out to be an 07 Base model. I tell them I need an Enthusiast trim or better - the sales guy tells me the Enthusiast trim is the Base trim. If your job is to sell cars, shouldn't you know what the hell you're talking about? Sales manager finally tracks the down the car in the ad. Their ad turned out to be wrong - instead of an 08 Touring with 54k miles, they had a 08 Enthusiast with 24k miles. Sticker on it was $8k over the advertised price - strange, but whatever. Sales manager says the internet price is the price so I decide to take it for a test drive. Nice car, drove great - I decide I'm going to buy it. Hell, I'd have even paid the asking price without arguing. Come back into to pull the carfax, which is good. The sales guy starts talking to me about dealer add-ons - figure they'll try to hit me up for a few hundred bucks. I have a few more questions I want to ask anyway - particularly in regards to the warranty (sticker says as-is, but shouldn't a 3 year old vehicle with less than 30k miles carry some of the original warranty?). Without saying anything the sales manager comes back with a contract - simply says 'sign here' in a tone of voice that lets me know I wont be buying a car from this assclown, now or ever. Add to which there is $2k of dealer add-ons.... on a used car, seriously guys? I tell him we're done here and get up and walk out. He comes after me, commanding me to sit back down and 'negotiate like a man'. Yeah like hurling insults at me is a great way to get my business. He continued to pursue me out to my car in a fashion agressive enough I contemplated calling the cops, pepper spraying him or both. Seriously, I don't get it. If I know more about your product then you do, is treating me like some mark the best way to close a deal? May you be first against the wall when the revolution comes - you dolts.
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