The BF and I really wanted this place to be good. My first visit was actually his second visit. The first visit he found the broth to be okay in flavor but warm and not very hot. He also found his meat and egg to be cold. His first visit was when they first opened, so he was very willing to give it another try in hopes that it has improved.
We both ordered the shoyu ramen. He added a couple of extras which brought his to a $20 bowl of ramen. Just a little outrageous in price, eh?
When we got our ramen, he quickly pushed his meat down into the broth in hopes that it would warm the meat. (I'm thinking.... why can't everything just be warmer? We shouldn't have to push the meat down to warm it. It's not pho...) I do the same and you should too if you don't want cold meat and egg.
Overall the flavor and taste was okay. Not amazing where I want to drink every last drop. Plus it was almost cold by the time I finished.
I would suggest going somewhere else if you can. Or maybe wait a bit longer to see if things improve before you try it.