I've never had a problem with this place until today. I went to do some quick laundry before working on my class work . I walked over to get my laundry out of the dryer and the dryer didn't even dry it. I switched dryers and tried again. When I finished all my laundry, I packed it in my duffle bag, went to walk out and fell in a giant leak coming from one of the washers. I got up and looked at the worker just sitting on her ass watching all of this happen. She did and said nothing. I took a picture of the mess and only THEN did she get up and grab the mop bucket. I called the store and you can only ever leave a message for them. I did, but this is a TeRRIBLE experience. What if one of the kids running around had fallen instead??