I've been a frequent shopper at this Petco and can't complain. It's rarely crowded except during vaccination clinics. Their supplies are plenteous. It's usually clean and quiet. Their secret weapon is the groomer, Jessica! Lol! She is very, very good! But she isn't always there. She should consider opening her own pet grooming salon. We'd be her #1 client!!! I would've given 5 stars but their pricing isn't as competitive as the other petstores and they tend to only have 1 register open and when lines get long they rarely open a 2nd one. However, all the employees I've encountered here are very nice!