I regret that I cannot rate zero or negative stars on Yelp. I wanted to do a different haircut. It is a VERY popular style and I asked on the phone if they had a hairstylist who could do the cut. 'Yes!' They said. Then told me it would be $70. I am a guy with short hair. When I showed concern that it seemed a little steep, they said 'I could get a lesser haircut for $48'. Again I asked if the stylist knew the cut and the replied 'Yes!'
I went in and spent the next 1:45 in hell. My hairstylist must have been brand new. She was terrible, had no idea what the cut was or how to do it. I showed pictures and even their own employee behind the counter had the cut! The manager had to step in multiple times to rescue me from her complete lack of training and/or skill.
When done, the guy up front was more than happy to take my $50+.
When you leave a hair salon like that you should feel like a million dollars. Not like you have been violated 7 different ways with a cheese grater.