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| - Their flat rate is the main appeal about this property management company. However, their customer service and contractor services (Mammoth) are bad. I had work done at my house and the quality of the work was poor. Epoxy floor in the garage were peeling within a month!
When I ask about it, they didn't do anything to make things right. So, I had to write off the cost.
In fairness, on other instance, the boiler failed and they did a great job on checking the warranty on the water heater and service was excellent. So, so far it has been 50-50.
The chargers for some inspections/work performed by Mammoth are somewhat overpriced in comparison to hiring a contractor on yelp, and they don't make an effort to check with other contractors besides their own company. Nonetheless, given the convenience; it is worth it.
Overall, it's an OK company and beats trying to manage a property from a different state. I need to work further with them to decide if i would recommend them and stay with them, but otherwise - right now, I am happy with their service.
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