Bill and Eric were super helpful. I came in to look around to see other dive shop has to ofter other divers now that I'm certified OW. They have charter boats that go out to lake mead. Very inexpensive. So I booked it for my BF and I to go out 11/2/13. I was nervous cuz I only had nine dives but Bill was super cool and very helpful. I was hesitant because I figure the water would be cold for November. Nope not even cold and the visibility was at 50 feet clear. I actually now enjoy diving in cooler weather. It was one unforgettable memory. I plan on diving more with Bill and Eric.