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  • We hate solicitors. If you leave a sign on our door or knock relentlessly, we will NOT use your service. With Moxie, I did not have that. The salesman who came to our door was kind and courteous. He let us know what he does, what he saw, and what will happen. He did not try to scare us with all the possible bugs we may get, but rather told us what he saw, which was in line with what we have been seeing. When I asked a question, he gave an informed answer instead of the made up answer I normally get. Due to these reasons, I asked him to come back later to speak with my husband. He actually did do this, at the time we discussed! There was no "If you do not agree now, we cannot guarantee this price" lingo. We signed. The price was in line with everyone else who stopped by and included unlimited resprays if needed. The day of the treatment, they showed up on time and smiling. They treated, cleaned, and took care of the entire outside. While the guy was here, a lady called me on the phone to go over the contract and their policies. She mentioned again that we will see an increase of bugs for a week or so, they will come back in a month, and then we should stop seeing the bugs. We really only have spiders. Everything happened as they said. We saw an increase in spiders and saw ants within a few days. A couple weeks later we started seeing more spiders again. I called. She got someone out a couple days later, free of charge, as promised. This time they treated a bit more aggressively, including all the cracks, corners, and crevices. He was here a good 45 minutes treating and cleaning out all the webs they could find. Since that day, I have seen one, nearly dead spider. That is wonderful for this house. I used to see them daily. I love the service both in person and on the phone. I do not know if it was due to the contract or not, but I was given no hassle concerning the second treatment. She took down my info, was concerned, an was very polite. Thank you Moxie and thank you Spencer, our service specialist.
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