You will like this establishment if you prefer to deal with rude, disrespectful, non caring individuals. All else please do yourself a favor and go to another dealer..... Within 5 minutes of visiting the dealer the sales rep who was more concerned with making a sale than worrying about the safety of my children backed into my son knocking him to the ground and slamming his head on the concrete luckily he did not step on him as well. Should have just walked away with that start but we continued on. Was looking feverishly for a very specific car when all we wanted to do was drive a car did not care about options or colors at that point and there were 12 in front of us. So after 5 minutes I suggested we drive one of the ones sitting up front.... He pulled the car out and drove it approx 100 feet from our van (kids need car seats!) so I suggested he pull it next to the van so we can get our seats.... Luckily he was too busy to help us after the test drive and we were passed on to a very kind and professional rep - perhaps the only one in the dealership from our observation. Made a deal and bough the car. Should have driven the actual car we purchased before signing papers since the car had an immediate vibration at highway speeds so back to the dealer a day later. Now on to service. I cannot stress this enough NEVER NEVER NEVER Take your car to their service department. They are completely disorganized they say they are going to do things and do not they tell you they spoke to people regarding an issue and did not etc etc etc. Had to call 20 times to get an actual answer from a living person as to the status of my "repair" on my brand new car. They told me they had no idea what is wrong? Apparently they are not trained mechanics? How can you not know what is wrong with a new car so it sat overnight. Next day I make 10 more calls at 11 am I finally speak to a manager and he knew nothing about the car??? That was not what I was told last evening... I expressed my outrage and disgust with how this situation was being handled and asked that they make this a priority since I just paid a handsome amount of money for a car that I physically do not have in my possession. Needless to say when they are done I will not be stepping back there for anything other than my plates. I wish I could tell them to keep the car give me my money back and I would move on but I guarantee that this is the type of dealer that does not care about consumers rights or what happens after the sale. BUYER BE WARNED! Please note I am NOT Slamming the product but the service and the way they do business. Cars are complex machines and things will go wrong. I wish I had bought a new luxury car the treatment those dealerships offer is second to none.