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  • Stopped in today at 4:31 pm with a very low rear tire. As I approach the service managers area the guy at the last desk is alone. He says can I help you? I said yes I have a very low left rear tire. The service manager at the first desk turns to him and says "meeting". The guy I am in front of says " yeah we have a meeting at 5 and 2 people in front of you, we cannot help you". I said it is pretty low and on the car right now. Yeah he says, we have a meeting! I have always bought all my tires there, and had any service issues fixed there. Never again. I left and drove to the LLantera Del Norte#3 right down Rancho and pulled in and was greeted quickly and I said I had a low rear tire to be fixed. When he pulled it off the car the inside of the tire was splitting so I had to buy a new tire. So I asked them to pull off the other rear tire and it was the same so I bought 2 new tires. After replacing and balancing the tires I was driving off the lot at 5:02pm. I will never use a Ted Wiens center again. They don't care about the customer at all anymore.
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