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  • I have been shopping at ulta for over 10 years. I have also used there salon services at the desert ridge location for quite some time . They are extremely unorganized, and Very unprofessional . While I was being rushes through my hair appointment the stylists talked amongst themselves, like no clients were In The salon.( they were bad mouthing clients they didn't like ). The saddest part is that the manager of the salon is absolutely wonderful and extremely hardworking . As soon as she isn't around, the salon employees do not act professional, nor do they run the salon in a productive manner. I was treated very poorly at this location. I left crying I was so upset and disappointed with my hair. . 2 days later I received a call from the manager apologizing profusely for the incident that occurred. I hope this manager gets a new staff who actually know how to act professional . I will never use this salon, or visit this location again
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