I was referred here after purchasing my dress at The Brides' Project. Grace did an amazing job on cleaning my wedding dress. She can probably use her expertise to get even the most stubborn stains out of crisp whites. The girls at The Brides' Project estimated it might cost about $120 but when i saw Grace she bumped it up to $200 due to the many layers on the dress. That's almost an extra $100 in cost. If I had known I wouldn't have purchased a dress that would be that much more complicated to clean to bring the price up to a brand new dress. She lowered it to $150 cash without the coupon they give you, which was reasonable.
Grace called back next week letting us know the dress was available for pick-up. Unfortunately I couldn't go but my mom picked it up and Grace had again asked her for $200 instead due to the amount of work. After a lot of back and forth, Grace decided to honour the price she had originally given us which I respect. However, there needs to be something said for professionalism.