I've been going back to Swizzlesticks for years... mostly because I'm too scared to go anywhere else!
SALON: I've seen a handful of different stylists since 2003; some have moved away, some have been unavailable, some have been disappointing. However, right now I'm seeing a stylist that I'm pretty happy with. The staff here all have different prices based on their education and experience, however as a previous reviewer mentioned higher prices don't always mean higher quality. If one stylist doesn't work out for you, call back and see someone else. Although I find their prices extremely high (especially relative to salons in my neighbourhood), I feel like Swizzlesticks will always be a safe bet and you never have to worry about leaving unhappy. I'm willing to pay for that guarantee.
SPA: Exactly what I imagine a Beverly Hills spa would look like... in 1986. Seriously- the peach tones and faux seascape murals are a major blast from the past. I went in for a relaxation massage which was more boring than relaxing (especially with all the background noise... I was lying there thinking, "How is this supposed to be relaxing? WHAT is that noise?"), then had a great pedicure (in their AWESOME pedicure chairs!) which lasted for months. I would say they're great for nail services but have some modernizing to do in other areas.