The staff was very friendly. The person who filled in for Maria was exceptional after speaking to Nicole 2 days prior and gave me inaccurate information on my storage price this person gave me a different price as a move in special for only 3 months. The site says ZERO payment for first month but it's actually 29.99. Then the rate is only good for 3 months and then goes up. Nicole didn't state that. I was told a certain amount for as long as I rent...NOT ACCURATE. I rented anyways as location is great. The staff was friendly and the site was clean this is the only reason why I gave a 4 star.