Came here last night for the Bruce Munro exhibit. We purchased out tickets online to avoid a wait. Well, apparently, purchasing ahead of time does not help you avoid lines when you have a digital copy of your ticket. Having not been here before, I found this confusing, and followed another group who had hard ticket printed copies who were escorted through. We were rudely stopped by an usher (and I mean RUDE) and barked at to go to the front and get our stickers. We waited 10 minutes to check in and went back through. I had my hands full with maps and no stickers to hand out to my family and the same lady again yelled at me to put my sticker on. Unbelievable! I'm 5 feet in the door and I clearly had them in hand. I was appalled at the staffs aggressive attitude and if this is how they treat customers, I won't be back.
The exhibit was kind of cool to see but was redundant after about 30 minutes. Fiber optics lit up the mountain side which was just breath taking, however i feel the medium was overused. We spent about an hour and a half there, which was ample time to see everything and take a quick s'mores break. All in all it was a fun trip, but the staff could definitely use some customer service training.