I've been here twice, and was recommended by a friend of a friend. I always get the same hairstylist, Chi. She is wonderful! I love her style and she always makes great suggestions. She does exactly what you want, if you want to keep your length, she will do exactly that.
One thing I especially like about her is she gives tips on how to do your hair when you get home too. I have thick hair and she is great with it. She does not just dive in and start thinning out my hair like a lot of salons do. She appreciates my hair for how it is naturally and just makes it more manageable and stylish for me.
They don't push their products on you, like in some salons. She makes recommendations but she's not a sales person selling the products.
The haircut is a bit on the pricey side, I pay ($60-90) for just a cut and style, but it's definitely worth it! I'm younger, but I have met older people who like this salon. I think they go to the older hairstylists though.