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  • I've been to this location twice, and never had the service issues that others have complained about. Perhaps I was lucky? The first time I went, the store was pretty slow and I was helped quickly. I was upgrading to a new phone and the process was quick and painless. The second visit was much busier, but it was Black Friday... so to be expected. We put our names on the list and started to browse. After a while I realized there were only 2 seats in the building; a bit of a design flaw for a business where "wait times" is customary. When we did get helped everything went as planned, albeit a little more slowly than expected. I was getting confused by the plan options presented to me, the salesman would have done well to have a flyer or something I could look at to understand. Lots of people are visual learners, sir! Once we got everything situated and paid for (options to pay in the store or add it to the bill) we left pretty happy, with a new phone, new plan, and all the right things accomplished.
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