I didn't have time to do the full 3 hour course so I only signed up for the zip line portion.
The staff was friendly and helpful. They helped/watched everyone throughout the practice courses (orientation, beginner, intermediate, and advanced). My mom and I were only supposed to do the orientation course before zip lining over the lake but we also got to do the beginner practice course for free instead of just waiting on the ground for 30 minutes.
Actually zip lining over the lake was really fun and relaxing! Definitely worth coming back again