The coffee glacee tastes like heavily watered down coffee, milk and high fructose corn syrup,. We also ordered one iced coffee without sugar and got a head lift and eye roll reaction. Sorry for taking away your pleasure of pumping syrup into the cup. Maybe the service guy was just having a bad morning. We did not try any of the food items. My wife and I really wanted to like Tim Horton's, but the coffee was so bad, that we ended up dumping it out. We needed real, caffeinated, strong iced coffee, and we got it at the Cafe Starbucks.