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  • Complete failure. They were our "go to" for pizza and wing delivery for almost two years. After waiting over an hour we decided to call and see how much longer it would be and were told they never got the order. We told them we had the email confirmation from the online service and they said it "wasn't their problem." We told them that their old online ordering system worked just fine and that we wished they hadn't switched. Salerno's response was "oh well." We checked with the online service which is mypizza.com and they said their system showed the order had been received. They said when they get the order they fax it to Salerno who in turn has to respond with a confirmation code indicating the order was received. This was all confirmed. The online company apologized and said they would follow up with the manager tomorrow. We cancelled and asked for a refund and told the online service that they were disrespectful and rude. We will not order from them again.
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