The Arby's at Whitehall Commons is better than the average Arby's location in decor and presentation; it is one of the few I know where all employees where white dress shirts. The location is clean, with stations not messy and tables typically cleaned in a timely manner.
The food though is typical for an Arby's; the quality is no different from this one with any other location. I typically never have an issue with orders at the front or drive-thru areas. They also accept coupons that locals receive in mailers.
Overall, it's an okay location, though I believe that people never plan to go to Arby's, they just happen to go on a whim. Whatever the case may be, it should be alright.