came here the other day for pastries. they have the amazing cheesecakes and cannolis. came back today to have lunch in the cafe area. tried to order a sandwich but its not so simple. the set up was very confusing with no clear cut instructions. all i wanted was a sandwich for a fixed price which is what you would expect anywhere else. here, you have to go to the back and pick your bread and take it to the meat counter and choose your meat and then take it somewhere to get assembled?? was the $5 posted fee for assembling the sandwich? i have no clue as there werent clear instructions and didnt want to pay more than $10 for a simple turkey sandwich. they shouldn't even offer sandwiches if they're going to make it this confusing and cumbersome for their customers. so i deducted 2 stars as it was a very disappointing and frustrating experience.