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  • RUN RUN away fast. Set up an appointment for my daughter 2 weeks in advance because she is in extreme pain due to her wisdom teeth. We get there and she gets taken back for x rays and exam then told to wait in waiting room,. After about 2 hours of waiting my daughter goes up to ask how much longer... mind you the blond lady in the front was extremely nice. It was the other lady who was to the side of her i think she's the oral surgeons help that lashed out and said very rudely oh she's a walk in she's gonna have to wait. i was like wtf we made thisappt over 2 weeks ago. We were never told we were a walk in?!?! Then they offered us an appointment for 2 weeks later! My daughter was standing there crying and told them she couldn't wait. Hence why we made an appointment. The lady who lashed out showed no emotion and wouldn't even make eye contact with us while she was being rude.They definitely need some training in customer service skills because the Dentists are going to continue to lose patients and money due to the staff.
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