I bought a bug zapper from a location in Scottsdale last week and it quit after 3 days. I live in central Phoenix. So with my reciept,they said I would have to drive all the way back to the original store. Due to the fact they are all francised. I told them I wouldnt be back that way for who knows how long. Then the cashier says yeah we dont even have that here. Lie number 1. Next I ask the manager to show me where it says this is the policy. She goes in the back with the original trouble maker. He comes back with a new story and asks if I have tbe original box, probably knowing no one usually does that. So I tell him I dont and tben he says well we cant help you then. Lie number 2. I see the same zapper on the shelf and tell him Ill let him keep the box. Oh no, we cant do that. Ill be avoiding this location and going to the one on 32nd st and Indian school. Zero customer service. BOO!!!