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  • I really want to LOVE this place, because seriously the food at Italian Oven is incredible and the atmosphere is very clean and cool. However this place has let me down again and again due to service. How you order is super confusing, especially if it's your first time. You order certain things at certain stations but the problem is there is no good signage for where to order what. People constantly go to the wrong place and the employees get snappy because they are frustrated with having to repeat themselves. Also, they attempt to use a number system on papers to organize order but frankly it's a hot mess. Typically employees will just go table to table carrying around a dish and ask if it belonged to them. Super disorganized. I've filled out feedback cards multiple times yet it's seemed to be worse each time I go with the busier it is. Hopefully this place sorts out its bugs because the food is great and the chef that runs it and a super friendly guy.
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