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| - I was going to give them two stars instead of one because it's not their fault I don't eat pork, and for all I know the pork is inexplicably to die for despite the many shortcomings of their other offerings. My dining partner assures me not, so a sad, single, solitary star it is. It was such a crap experience all around that I made notes upon exiting the restaurant so I would be sure to adequately warn people away from this place.
We went at a weird time, around 2:30 in the afternoon, but if you're going to be open, you don't get to act put upon when someone comes in. There were three other occupied tables. Every single employee, from the hostess to the servers, had "I don't want to be here" written all over their faces. The salad bar/hot food buffet was good, but we'd barely had a chance to dig in when the hostess came over and told us that if we wanted anything else from there we'd have to get it NOW, because they were switching over to dinner service. That seems like the kind of thing you'd tell a customer when they first walk in the door, especially a customer who informed you, when you asked, that she'd never been to your restaurant before.
I ordered iced tea. It was warm, over a small amount of ice. The hostess told me she'd be right back with sweetener, then I never saw her again. The guys who came around with the meat seemed to think it their her job and none of them would bring any.
Speaking of the meat, it tasted like it was cooked, for far too long by the way, in prepackaged taco seasoning. All of it.
Petty complaint but as long as I'm on a roll, the busser asked for our help clearing the table. Not just "Would you mind handing me that plate?" which is fine with me in a casual environment, but "Would you stack that on top of that and hand me that? Thanks. Now the silverware..."
So after the aborted salad bar and the crappy, dried out meat and the surley waitstaff and the plate stacking (not to mention the pointlessly loud music), we asked for our check and waited - I timed it - 10 minutes. In a restaurant that now had only three occupied tables. Once our bill was retrieved, we waited another five minutes to get our receipt back.
I'm not a jerk, at least I don't think I am, so I don't punish bad service by withholding tips, but this is one of the very rare times that I wanted to. Instead I left my minimum 20%, made a mental note to never eat there again, and jotted down the aforementioned notes.
In conclusion, if you're considering eating at Brazilian Bull, save your time and money. Go to the grocery store, buy a packet of chalky taco seasoning, apply it liberally to an inexpensive cut of beef or chicken, then stick it in the oven on too high a temperature for too many minutes.
EDIT Since the owner of this now-closed establishment has seen fit to impugn my character, I want to specify that my visit took place in early December, two weeks or less before his business closed. I think his public attitude toward an unhappy customer is pretty good evidence that I'm not, for whatever reason he imagines, making up this experience.
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