So I have been to Dilly's a few times now, and I must say, I never leave satisfied. Why did I return? I was hoping the next time would be better. Unfortunately I now know this is not the case. The first sign was encountering a cashier who lacks any customer service skills. Add to that listening skills. I have had my order screwed up more than once. Then when you go to sit at a table, good luck finding one that is clean. That should have set off a red flag for me. I now know better. Instead of taking advantage of down time when there are no customers in line, the employees should be wiping the tables and sweeping the floors, but they would rather hang out in the kitchen are or sit outside and smoke. Disgusting. Where is the management? Or is that the management? God forbid... Thank you Dilly's for opening my eyes and making me realize that you're really not that special. I will look for something better. Suggestions anyone?