Clothes have never been fresh and crisp. More like you do at home with damp rag and a hand steamer.
They also want to charge to use a credit card. Almost 20% in my case and their prices are just not that cheap by any means.
They have never been friendly and will leave you waiting at the counter with out acknowledging you are even there until they are good and ready to help you.
I've been there three times because I try to give people the benefit of the doubt. Well three strikes your out. Even my two stars is really too generous.