This store is the best! I'm a hands on learner and not someone who can learn from a book. Twice now Gary has walked me through the process and everything I need to brew beer. He's patient, thorough, and really nice. I've visited countless breweries, read books and even helped others brew, but it wasn't until he explained what I was doing and why in layman's terms did i understand how the process applies to my brew, on my scale, and how to do it. If your a first timer or an old hat, go visit Gary and his people because they are the type of people we want to support in our home brewing community.