If they call or email me one more time about their damn survey, I'm going to flip. I'm assuming they are extremely insecure about their customer service with how many times they feel the need to call or email me asking for my opinion. Honestly, if I had a problem I would address it at the time I had the problem. There is no need to repeatedly call me or email me like that. Oh, and stop asking me to trade my damn car in! 1) I'm still making payments and 2) I'm sticking with my car for as long as I can drive it. I love taking my car in for oil changes, don't get me wrong. I just hate getting spam calls about surveys and trading my car in.