I am so, so happy to update this review! Just a few days after I posted my last review I got a message from the owner, Chris. He was generous and offered a credit if I called back. Tonight we ordered the meatball and Italian grinders and the fried pickle chips because I *LOVE* fried pickles. Yum-oh! There was a sweet girl on the phone who was very attentive with taking my order. I was quoted 45 minutes to an hour but it arrived after an hour and 5 minutes. The fried pickle chips came with a side of ranch and were crispy, not soggy. So tasty! Their grinders are huge! I could only eat half of the Italian one but I'm looking forward to the other half for lunch tomorrow. I tried a bite of the meatball sub which was also quite yummy. Check this place out!