I'm a fan of the Firkin pubs and their whole aesthetic. Unfortunately the Firkin on Bay did not live up to my expectations. I arrived with a couple of friends for a quick beer and some fries, but unfortunately "quick" was not the word I wouldve used to discribe the experience. We were seated outside, but the three of us did not recieve any service for a good 15-20 minutes (not even the menus). We were also seen by the waitresses plenty of times as they walked past us to serve other tables. Some tables were given menus and had orders taken before us although we had shown up first . The waitress explained afterwards that there were only 2 waitresses working so the service is slow and politely apologized then took our orders but even then it took 10 minutes more to recieve 3 pints of beer. Considering the fact that a big soccer game was going on and that it is in a moderately populated part of town on a Saturday and only 2 waitresses were working, I would call that bad management. I gave them 2 starts because of their polite and calm treatment towards frustrated customers. That is something I appreciate.