This place has the best customer service of any places I have been to. Thanks to Michael! My dog wasn't doing well with the new dog food i chose out and he gladly told me to bring it back with a receipt for store credit (the bag was full and was within 10 days). The service didn't stop there, he explained and gave me awesome suggestions about what dog food i should try. He also took the time to give me samples of dog food, so that I didn't have to purchase an entire bag for my dog, in case he didn't like it. I loved how he cared for us and how he was happy to help with anything we had concerns about. He truly was a dog lover and cared about customers. I will come here to do all my dog shopping, thanks to Michael!! He really made our morning and cheered us up. Thank you!! Also, an added bonus, I was concerned the bag of dog food would be thrown out, but they reassured me that it goes to "heaven can wait" dog shelter. What more reasons to support this business! Keep up the great job!!!