Shopped in person, not online. Stores is laid out in long lines that are a bit confusing and not well marked. They were out of a few items that I wanted. Prices are a little higher for some items that I found at other stores, but they specialize in equipment that I couldn't find elsewhere. Nice selection of natural and artificial flavours and oils for candy making. Seem to carry a very large selection of items for candy and cake making and more skimpy for other cookware. More intended for the home chef than for professionals.