What a joke. I had a groupon and got a massage here a few months ago. Not a horrible experience (even though the place isn't that nice inside and the staff is meh). I called about a month ago to book a massage/facial for my best friend and I while she was in town, as a treat for her (her first facial and a pre-natal massage). They called last night to confirm. Then less than 3 hours before our appointments, they call to say that their facial person is sick, but we can still come in and do back-to back massages. Yea, that's what we want to do, sit there for an hour in this ghetto office while we wait for the other person to get their massage. I called back to tell them to cancel and no apologies or anything. Just okay, bye. Guess they keep getting one time customers from Groupon and don't care about repeat customers. I took the night off work for this. Screw this place. Thanks for ruining something we've been looking forward to.