Went here for lunch with a colleague when visiting town for work. It was within walking distance for us. The place was nearly empty (it seems as though all of the surrounding construction might be impacting their business). We sat inside and were greeted promptly - the service was great throughout the meal. I had the Bliss Burger with their house cheese (the pretzel bun was perfect...not too hard...not too soft) - definitely try the parmesan fries. My colleague had the turkey burger and commented to the server that it is one of the best that he has had. He also mentioned that others have told him that the Mac and Cheese is really good. We lingered for some time talking and we were never pressured to leave. Overall, it was a good experience - good food, good service, good environment. Will definitely return when I am in the area again.