The elevator system sucks (it was all down and we were told that since we were staying on the 30th floor we were out of luck), the beds are hard (very difficult to get comfortable), the shower trickles out, and the customer service is questionable at best (the guys running the elevators are not really into problem solving)... I don't think I'll ever stay here again... I should've just paid extra and stayed at the Golden Nugget! I paid way too much money to not be able to get to my room!