Andaz is a new resort. At time of our stay it had only been open 2 months. Its beautiful rooms, luxurious property , and service can't be beat. Rooms are 4 to a building , one level with both a front and back entrance. All units have a beautiful patio overlooking the beautiful zen like grounds. But it is really the service that stands out. Whenever we asked for anything it was always met with a yes and was always accommodated. The entire staff during our stay was attentive without being intrusive. The only issue was the kitchen in the restaurant is slow. The food was delicious when it did arrive and the apologetic food and beverage team recognized this slowness as an area of improvement and went above and beyond to make reparations by giving us 1 meal entirely free and also sending a nice gift basket to our room. Overall a wonderful place to stay and we plan to return for future trips to the Phoenix area.