The rooms are very small...ok...actually extremely small. But they are awesome with customer service and the room was super clean. They also offer coffee and pastries in the morning and even when we checked in. Bed was pretty high for me to fall into...more like climb into and hold on for dear life (short people problems). There is no elevator so keep that in mind if you need elevators. There is also no fridges inside the rooms. They have an iPad that lets you surf the net, and Skype call the front desk for anything you need. The free Netflix allowed us to catch up on our favourite shows. The smart tv was a bit complicated to use at first but you figure it out quickly. I would definitely come back for another stay. Checking out was a breeze and no problems throughout our stay.