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  • I wanted to love this place so much and if it wasn't for a horrible service/inattentive wait staff I would give it four stars. We had a server named Aaron, hate to call him out by name but watching how his co-workers mingled with their tables to ensure they had drinks filled/ their appetizers/main courses came out correctly I have to say we didn't get that same level of professionalism. We were sat by the hostess who said your waiter will be right over. 10 mins later we flagged down a kid carrying a pitcher of water and asked who or waiter was? "I don't know but I will have someone come over right away" 5 minutes later Aaron came over asked if he could take our orders? Didn't apologize for ignoring us for 15 minutes or even try to explain he was double or triple sat, he just carried on like it was normal protocol to have a table sat and ignore them. We wanted to start with a drink, an appetizer. We should have guessed what was going to happen when the GF asked if one drink had Tequila or not. Another 15 minute wait for him to find out and bring my beverage and another 10 minutes for hers After drinks were ordered we ordered an appetizer and was told "I'm not sure if we have any of that left, let me go check and I will be right back" this time he was only gone 10 minutes and said "we can make that for you, do you still want it"? Well yes that's the whole reason we sat here and waited for you to come back! If you are counting that's 40-50 minutes and we have only been given two glasses of water and a soda. We had empty drinks on our table about 40% of the time we were there. Waiters, Busboys and others walked by our table and ignored our requests for assistance to get refills or our bill. (Actually a younger kid seeing our distress did get us refills and our to go boxes) I know the other waiters had their tables but a simple "I'm sorry I will send Aaron over right away" would have been nice We had some good food but sadly not great. I had the Seafood Diavolo, the seafood was fresh but the sauce was a weak bland sauce when I had ordered it medium I was expecting it to have a little bite. If I can convince myself to patronize them again I will try it hot. The Antipasta Classici, was what he was worried about not having any more and was quite exceptional. Best part of our meal was a plate of sliced meat and cheeses? Our server only came back once to our table and that was to give us our bill. There were empty tables everywhere and we should have been given more attention, just like the tables around us. The best part of our meal was the guy playing the piano and his sexy singer belting out classic lounge act songs. The singer bantered with a few tables making them part of the show. The two of them were a nod to classic Vegas and actually did elevate our experience from a horrible one to a mediocre one. We may be back but it sadly won't be the first place I recommend to my friends or family.
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