Not going here again. I have been bringing two cars to this location very consistently for oil changes and state inspections over the past 6 years. The service has always been prompt, courteous, and "not pushy" unless they had a true safety concern!
I watched a team of employees, whom I had not seen before, basically shame people into the Premium oil change (me being one) because we came in after 3000k miles for an oil change and that is what we needed to do. Um, no thanks! I will stick with the same oil change I have ALWAYS gotten based on my mileage and needs.
I was sitting there watching all of this only to get to the counter to be told my inspection failed over something they had passed at least 3 times in the past! I get the inspector is certified and has a job to do, but I was just not happy with everything else I witnessed and then to get this outcome. BTW, an elderly couple was unnecessarily being up-sold to the premium oil change right next to me at the same time. :(
I just drove up the road and got my inspection elsewhere....and it passed. Hmmmm....SMH
Yeah, yeah, yeah - the inspector did nothing wrong and I was told he was hired because the last guy was doing it all wrong. Well, I guess all of the inspectors in the area should be fired.