Walked in to get a new FREE tablet that was advertised on internet...got my bill of $187.55...normally my bill is $75.00..I called NICK the manager to have him explain..my bill shows a $49.00 charge...yes I bought accessories totaling $56.22
my bill should be $131.22....yes they CHARGED me for a free tablet!! What a rip off...BAIT and SWITCH!! These phone companies should be held responsible for all added fees. When I called Verizon direct I spoke to 3 supervisors for over an hour and they too could not figure it out and told me to call store...
I love the coverage of VERIZON, but service is horrible....and cheat their customers. My plan is the same as a friend has and she pays $49.00 a month...why all the differences. The longer you stay with a company it should be cheaper...SHE'S a NEW customer..VERY UNHAPPY!!!!
BUYER BEWARE!!!
If I could give a ZERO rating I would.