Just came inside and decided to change my review after only 10 minutes inside. This place charged me and my crew a cover to enter, however did not charge several people (20+ to be exact) that came in after us. We know this because our table was relatively close to the entrance. We spoke to the waitress about this and she informed us that their hostess called out and the manager was handling the door. She apologized and stated she was going to get the manager and have her come over. SHE NEVER CAME, but did look over at our table several times. What kind of customer service is this? Especially for someone who frequents this bar... and tonight I brought newbies with me. I was happy to introduce them to this place. What a waste... hate to say it, but Sydney's.. what a disappointment.