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| - After my first review, I was contacted by the new owners via a Yelp message. They read my "unsatisfied" review and asked me to stop by and pick up a free 16" pizza, on them.
I called in to confirm this deal and was assisted by Jade. She is the wife of the owner, Fatih; she helps him with the online reviews. She told me to come by and was very friendly. We headed over to Chinatown; the shop is located at the edge of one of the big plazas off of Wynn.
The shop is quaint; the paint was fresh and everything was clean for the most part. The owner came out to meet me and shook my hand. Jade also greeted me with a handshake and a smile. He immediately began to express his apology and he seemed truly genuine. He explained that he took over the shop about 5 months ago and they are still getting some of the logistics in order. I mentioned the confusion with their websites, and he explained that they are working with Google to get everything fixed. The previous owner must have dropped everything in their lap, with them to sort through the confusion.
They offered me my pizza, it was hot and fresh. (I made sure to try it in the car while it was still fresh so I could get a better idea about the quality and flavors.) The crust was soft and fluffy. There were even some seasonings added - like basil and oregano - for increased taste. Overall, the ingredients were fresh. I am a pizza fanatic, so I will not say it was the BEST pizza in the whole WORLD. But I will say that for less than $10 in Chinatown, it is actually a very good deal.
I recommend that you carry-out if you live far or if you think it will be a busy night - the pizza is best hot. I haven't tried the wings again; they were big, so that is a plus.
Look, the truth is, this is a mom and pop place with new owners. It isn't perfect, and I think they are still working out the kinks. But if they are willing to reach out and make things better, they deserve the opportunity of your business. Very few places respond to Google or Yelp reviews, let alone offering to replace your meal or a free pie.
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