Service was terrible. First, even though it was early on a Wednesday night and not terribly busy they told us they couldn't seat our group of 8 because we were to large. Eventually they did push a couple tables together for us, but that should have just been our cue to leave. It took forever to get anything, and we had to ask for everything, including napkins, silverware, ketchup and refills on water. When my burger came it was well done when I asked for medium. I tried waiting for her to come back and ask for a new one because when I pay $14 for a burger I want it to be cooked the way I asked, but she took so long and I was so hungry I gave up and ate it. The fries were cold suggesting it had been sitting out for a long time. One person's food did not come, and after we got our food two more people joined our group and ordered food. These two people got their food before this person's ruben came. Eventually his girlfriend went down to ask the kitchen for it because it had been an hour. It had just been sitting there, and the waitress hadn't come and gotten it. We ordered another beer about this time, figuring we would be there while he ate his food. He finished his food before the beer came so the next time I saw the waitress I asked her to cancel the drink order and bring the bill. She took so long to come back to give change I walked downstairs to the bar to have them do it for me. I stood at the bar and made eye contact with the bartender 3 times and he never came over to help me. He also was not making drinks or talking to anyone. He was just standing there on the other side of the bar.