I've only ever gone into Aden camera looking for something very specific so I found the customer service to be decent and quite friendly. Maybe not the best place for browsing because it's a very small space with literally no showroom and everything is behind the counter or tucked away in the back.
That aside, their prices are simply amazing and almost comparable to B&H on a lot of things. :O I saved $150 on a lens going here instead of Vistek or Henry's. I'm a bargain hunter so that alone pretty much makes me go "Woohoo! As good as it gets!'